Privacy statement

We take protecting your privacy very seriously and are committed to protecting the information you provide to us in connection with your use of our website and/or mobile app (collectively, “digital assets”). We are also committed to protecting and using your information in accordance with applicable law.
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This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services through your devices.
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Please read the Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our services. If you have read this policy, fully understand it, and do not agree with our practices, you must stop using our digital assets and services. By using our services, you accept the terms of this Privacy Policy. Continued use of the Services constitutes your agreement to this Privacy Policy and any changes to it.
In this privacy policy, you'll learn:
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1. How we collect data
2. What data we collect
3. Why we collect this information
4. Who we share the data with
5. Where the data is stored
6. How long is the data kept
7. How we protect data
8. Updates or changes to the privacy policy

What data do we collect?

Here is an overview of the data we can collect:

• Unidentified and unidentifiable information that you provide during the registration process or that is collected through your use of our services (“non-personal information”). Non-personal data does not allow conclusions to be drawn as to who collected it. Non-personal information that we collect consists primarily of technical and summarized usage information.
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• Individually identifiable information, i.e. anything that can identify you or could identify you with reasonable effort (“personal data”). The personal information we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, telephone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat them as personal data as long as they exist in combination. •

How do we collect data?

The main methods we use to collect information are as follows:

• We collect data when you use our services. So when you visit our digital assets and use services, we can collect, collect, and store usage, sessions, and related information.
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• We collect information that you provide to us yourself, for example when you contact us directly via a communication channel (such as an email with a comment or feedback).
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• We may collect information from third-party sources as described below.
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• We collect information that you provide to us when you sign in to our services using a third party provider, such as Facebook or Google.

Why do we collect this information?

We may use your information for the following purposes:

• to provide and operate our services;
• to develop, adapt and improve our services;
• to respond to your feedback, inquiries, and requests and to offer assistance;
• to analyze demand and usage patterns;
• for other internal, statistical and research purposes;
• to improve our data security and fraud prevention capabilities;
• to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations, or government orders;
• to provide you with updates, news, promotional materials, and other information related to our services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, simply click on the unsubscribe link in those emails.
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We only use your personal information for the purposes set out in the Privacy Policy and only if we are convinced that:

• the use of your personal data is necessary to perform or conclude a contract (e.g. to provide you with the services yourself or customer care or technical support);
• the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
• the use of your personal information is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your data protection rights).
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As an EU resident, you can:
• request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;
• request the receipt of personal data that you have provided to us in a structured, common and machine-readable format;
• request the correction of your personal data stored by us;
• request the deletion of your personal data;
• object to the processing of your personal data by us;
• request that the processing of your personal data be restricted, or
• lodge a complaint with a supervisory authority.
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Please note, however, that these rights are not fully valid and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as set out below.
In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/legal system to other countries/legal systems worldwide. By using the Services, you consent to the transfer of your information outside the EEA.

If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or comparable level of personal data protection. We will take appropriate steps to ensure that we have appropriate contractual arrangements with our third parties, to ensure that appropriate security measures are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal information is minimized, and that these third parties act in accordance with applicable laws at all times.
Rights under California Consumer Protection Act

If you are using the Services as a California resident, you may be entitled under the California Consumer Privacy Act (“CCPA”) to request access to and deletion of your information.

To exercise your right to access and delete your information, please see how to contact us below.
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We do not sell users' personal information for the purposes and purposes of CCPA.

Who do we share this information with?

We may share your information with our service providers to operate our services (such as storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activity or other misconduct; (ii) to establish or exercise our rights to defend; (iii) to protect our rights, property, or personal safety and the safety of our users or the public; (iv) in the event of a change of control with us or with one of our affiliates (via a merger, acquisition, or purchase (in essential) of all assets, including); (v) to collect, maintain and/or manage your information through authorized third parties (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we may transfer, share, or otherwise use non-personal information to third parties at our sole discretion.
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Cookies and similar technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your information to improve the navigation experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

To find out more, please read our cookie policy.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via our hosting provider's data storage, databases, and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.
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Notwithstanding the measures and efforts we and our hosting provider take, we cannot and will not guarantee absolute protection and security of the data that you upload, publish, or otherwise share with us or others.
For this reason, we would like to ask you to set strong passwords and, if possible, not to provide us or others with any confidential information that you believe could cause significant or lasting harm to you. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share sensitive information via any of these communication channels.
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Privacy Policy Updates or Changes

We may revise this Privacy Policy from time to time at our sole discretion, and the version posted on the Site is always up to date (see “Status”). We encourage you to review this Privacy Policy regularly for changes. If there are significant changes, we will post a notice on our website. Your continued use of the Services following notification of changes on our website will be considered your confirmation and agreement to the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

contact

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Namn: roomwise GmbH
Address: Königinsraße 9, 80539 Munich
email address: info@roomwise-living.de